Jenni Parker | Founder & Director

Jenni is a designer, social innovator and systems thinker. She is passionate about the power of human-centred design to develop solutions to some of the world's most pressing problems, and to transform the organisations that are at the front line of addressing these challenges.

Prior to founding Humanly, Jenni worked as an independent design consultant, and was awarded the title of Service Designer of the Year 2015 by the Young Digital Leader Awards.

Jenni has led design and innovation projects with organisations in the third, public and private sectors in the UK and internationally, and has carried out user research, co-creation and prototyping activities in 11 countries in 4 continents. 

Over the past 7 years she has tackled issues such as mental health, empowering women and girls, education, climate change, refugees, worker's rights, children's services, adult social care, public transport, citizen engagement, and disability. 


Ali Fawkes | Social Innovation Consultant

Ali is a creative professional with a wide range of experience, spanning fine art; special education and human-centred design. She is an expert communicator who specialises in designing creative and inclusive approaches to research, co-creation and prototyping. During Ali’s diverse career she has worked as a teacher in specialist schools; at the national charity VoiceAbility and as Asperger's Syndrome Project Officer at the University of Cambridge.


Ottla Arrigoni | Service Designer

Ottla is a multidisciplinary designer with skills in business and branding as well as service design. She has a double Masters degree in Product Service System Design from Politecnico di Milano in Italy and Tongji University in Shanghai. Ottla strongly believes in the power of human-centred design to meet people’s needs, and in developing solutions in the context of where a product or service will be delivered.


Elle Tweedy | Service Design Associate

Elle works across multiple design disciplines such as Product, User Experience and Service Design. She specialises in shaping end-to-end user experiences for services across digital and physical environments. She has over 6 years experience working extensively in the public sector predominantly tackling issues within health and social care.


Manisha Pandey | Design Research Associate

Manisha has a Master's Degree in Social and Cultural Anthropology from UCL and specialises in ethnographic approaches to research. She is particularly interested in innovative and social health interventions. Manisha has previously worked on the early stages of developing Mental Snapp, a video diary app for actively managing your own mental health. 


Rupert Tebb | Service Design Associate

Rupert is a Service Designer who wants to make the world a better place by bringing brilliant people together to create great digital products, services and campaigns. He is particularly interested in creating services that help people change their behaviour for good. He has worked for a mixture of public, private and third sector organisations including: Public Health England, Centre for Acceleration of Social Technology, Lloyds Bank, The Times, NCT, CRUK.


Ipek Altunmaral | Service Design Associate

Ipek is a an experienced service designer, researcher and workshop facilitator who lives between Latin America, Europe and the Middle East and works internationally. She has experience working on humanitarian projects as well as projects in telecoms, banking, publishing, entertainment and education. Alongside her work with Humanly Ipek runs Crayon Club and Design for Good, and occasionally writes for designorate.


Daria Olivo | Design Associate

Daria is a UX / UI designer and UX design instructor at General Assembly. She has worked for a variety of agencies in London, including Sapient, Investis, Oliver Agency and The Partners, as well as in-house at Unilever and John Lewis, designing standalone and integrated websites, intranets, microsites, interactive maps, and apps.